Our support team answers all questions about the Juridoc Africa connector, Monday to Friday, 9 am to 6 pm (Tunis time, GMT+1).
Contact us
- Email: contact@juridocafrica.com (subject: "Claude connector")
- Form: juridocafrica.com/contact
- Response time: within 1 business day
To help us respond quickly, include: your Juridoc Africa account email, the date and time of the issue, the prompt you sent to Claude and any error message. Never send your password.
FAQ
Is the connector included in my subscription? Yes, it is available with any active Juridoc Africa subscription at no extra cost.
Which countries and zones are covered? Tunisia, Senegal, Benin, Côte d'Ivoire, Mauritania, plus OHADA, WAEMU, WAMU, ECOWAS and CIMA. Exact coverage depends on your plan.
Claude cannot find a text I can see on the website. Specify the country, reference number or date of the text. If the issue persists, email us the exact reference.
Is Juridoc Africa responsible for Claude's answers? No. Juridoc Africa provides the source texts; the analysis is generated by Claude. Always check the text via the link provided.
How do I disconnect the connector? See the Authentication page.
Is my data protected? See the Connector privacy page.
Status and updates
Ongoing incidents and new connector features are announced on this page and on our LinkedIn page.